Keep your photocopier running smoothly this summer
There’s nothing more frustrating than a faulty photocopier. Problems such as paper jams, misfeeding, error codes, driver errors or broken parts are a constant annoyance for users with older, high usage devices. Making sure that you have a stock of toner and consumables ready at all times is something that also requires a lot of work to maintain and manage – especially if you have a large printing fleet you’re looking after by yourself.
Keeping a photocopier running properly is critical to any office’s productivity, and as the North West and Birmingham’s leading print experts, Print Logic have provided the best tips to keeping your copier working above expectations.
Clamp down on copier-cruelty!
It might sound minor, but many photocopier’s can become damaged over time from habits users pick up when they’re waiting for print jobs or scans to complete. Sometimes cracks in the surface glass (where documents are scanned in) due to people leaning on or resting heavy objects on the device, or occasionally users ‘doodle’ on the glass with a felt-tip pen or Sharpie in order to pass the time.
Pulling out paper too sharply can tear it, leaving smaller, harder-to-reach pieces lodged in the copier, or trays and doors can be slammed too hard, breaking fragile (but important) parts.
Taking a small amount of care with the photocopier impact’s on its usability, lots of small cases of damage can often snowball into a larger issue, so it’s important to ask staff to treat the device with care when using it.
Perform Regular Servicing
You probably have your car serviced occasionally to make sure that it’s all working correctly, and to discover any possible issues which might impact a future MOT. Servicing a copier is just as important for your office, so that’s why it’s advisable to have the device looked at regularly by a designated person, or a print expert.
Doing this will help you to make sure that all of the copiers parts, consumables, security settings and software updates are all either up-to-date or working correctly. It’s a good idea to perform services based on the guidelines set out in the device handbook.
Print Logic’s engineers regularly perform ‘Preventative Maintenance’ on all of our customer’s devices, scheduling in a time which is convenient for us to visit, and working in a way which doesn’t impact on the customer’s workflow. This lets us spot, isolate and resolve any issues which might cause any type of printer downtime.
Clean the device
Another simple tip, but keeping the device clean and tidy will ensure that it keeps running as expected. Marks on the surface glass can impact on the quality of your scans, often leaving blemishes on scans. Marks and dirt on the copiers touchscreen can also affect it’s ability to process button presses, much like how your smartphones screen works when it’s dirty too.
Keeping the internal parts properly cleaned is also important, as toner leakage or spills can transfer onto future prints – however it’s important that internal checks should only be performed by an expert.
Manage consumables more effectively
Making sure that your device never runs out of toner can be a lot more time consuming and expensive than first thought. Several factors need to be looked at, and a proactive approach must be taken. Keeping a large stock of toner in might sound like a good solution, but when cartridges are replaced too early by staff, the value of the toner remaining in the last one mounts up.
Print Logic monitor all of our customer’s toner levels constantly, and using our own brand of intelligent software, PRISM, we can identify, act and dispatch any toner you might need, for any device, ensuring you have a fresh cartridge only when you need it. This clamps down on overspending, and frees up staff’s time at the businesses we help.
Need more help? Contact us!
Get in touch with one of our print experts for more advice on how you can keep printers and photocopiers running this summer. Reach us on 0330 058 3895, email firstname.lastname@example.org, or request a call back.